FAQs

Design your custom varsity jacket with our Custom Lab and do not worry about production errors! Once we receive the order, we’ll create a mock-up and send it over for you to go through (If needed). If any changes are required, just let us know – we’re here to make sure your finished product is perfect. Once complete, we’ll provide photos so you can give the final okay before shipping off – guaranteeing satisfaction every time!

1. Get your required varsity style from our varsity jacket designs.
2. Design your own Varsity Jacket in Seconds with our custom lab.
3. Add a personal touch to every letterman jacket by uploading a design or adding text.
4. Bulk orders? Request a quote today!

We offer custom lettering and patches to make your product truly unique. Generally, it takes 2-3 weeks from order placement until completion; however, if you prefer something plain then the turnaround time is reduced – only 1 week! We also offer rush production for an additional charge, which can be completed within 1 to 3 days, Once finished the delivery can take up to 4 or 5 days before receiving it at your doorstep. So don’t miss out on owning that one-of-a-kind Varsity Jacket today!

A design becomes an order when you checkout and place the order Can I make changes to an order after it’s been submitted? It’s possible to make some changes within 24 hours of placing the order. To determine if changes are feasible, please [email protected]

You can include special notes or shipping instructions in the customer notes during the review and save process.

You may order a sample custom apparel at retail pricing. This item would be non-returnable. We do offer sizing samples which are to be returned once sizing information is obtained.

We’re open from Monday to Friday, 9:00 a.m. to 6:00 p.m. EDT. Our customer support team is always available to assist with your inquiries. You can reach us by email at [email protected] or through our various social media channels.

We carefully inspect each garment before dispatch. However, if you encounter any defects, please get in touch as soon as possible with all the relevant details. Provide your email and order number, our customer care team will you assist in resolving the issue promptly.

Our manufacturing facility is based out in South Asia. Our sales offices are situated in Florida, Texas and California.

Our team of experts is available to provide you with all the answers you need on quality, quantity, and price. Fill out the Contact Us form and get quality answers and everything you need in one convenient chat.

From the high school locker rooms to today’s hottest trends, varsity jackets have proven themselves as timeless wardrobe staples. Classic design meets modern style in these American-made pieces of outerwear that boast a wool or leather body and contrast sleeves. Customized with names, numbers and team insignias, they’re not only stylish but can also become treasured keepsakes for celebrating personal milestones like athletic achievements or academic accomplishments. A perfect attire choice for any occasion – from casual days at home up through dressier events — this must-have garb is now available no matter your age or gender so you too can showcase some classic collegiate spirit!

For Retail orders we accept, Stripe, PayPal, Amazon Pay, American Express and Discover. We only accept Wire or ACH Transfers for Bulk Orders

Notify our customer support with in 24 hours of placing the order, don’t worry they will send you the payment link for the additional charge.

We require a advance payment to commence the production of your garment. Once we receive the payment, we will initiate the production process.

For Retail orders we accept, Stripe, PayPal, Amazon Pay, American Express and Discover. We only accept Wire or ACH Transfers for Bulk Orders

Notify our customer support with in 24 hours of placing the order, don’t worry they will send you the payment link for the additional charge.

All products listed on our website are in United States Dollars.

Customware is obligated by law to collect sales tax in the United States. The sales tax amount is determined at the Checkout stage, and it depends on the zip code, county, and state to which your order is being shipped.

We do not charge Sales Tax on the orders outside of United States, But the customer is responsible for paying all custom duties outside of the United States.

We are in close coordination with your school to arrange a delivery time that suits your school’s schedule while adhering to local social distancing recommendations. As soon as the new delivery particulars are confirmed, your order status will be promptly updated.

Once the order has been processed and shipped, you’ll receive an email with the shipment details, and you can also monitor the order status on our website. Use your unique tracking number to track your order at your convenience.

if you’re placing an order from outside the United States, import duties will apply. It may vary from 6-25% depending on the custom duty of your country.

We offer standard free shipping on retail orders. Expedite shipping will be applied on all the orders.

We use USPS, FedEx or DHL as our retail shipping partners. We use Ocean shipping or Air Cargo for Bulk Shipments, based on the size of shipment and customer requirements.

We deliver to customers all over the world.

We are in close coordination with your school to arrange a delivery time that suits your school’s schedule while adhering to local social distancing recommendations. As soon as the new delivery particulars are confirmed, your order status will be promptly updated.

• U.S and Canada: Standard Shipping is 8-10 days.
• UK: Standard Shipping is 8-10 days.
• Europe: Standard Shipping is 8-10 days.

• U.S and Canada: Standard Shipping is 3-4 days.
• UK: Standard Shipping is 3-4 days.
• Europe: Standard Shipping is 3-4 days

We have experienced most of the PO box deliveries end up lying some where, so we do not allow shipping to PO Boxes. We cover 48 contiguous states in the United States but not Alaska, Hawaii, or Puerto Rico.

You can refer our Size Chart to find the perfect size for you.

You can contact our Customer Support or mention in the customer notes at the time of placing the order, our team is there to help you.

You can go through our Bulk Pricing Calculator to get the Instant Bulk Pricing.

Certainly, you have the option to upload your own logo on the product page. We’re also here to assist in recommending logos. However, it’s important to note that uploading copyrighted material without proper authorization constitutes copyright infringement.

Absolutely, you have the flexibility to do so. For a seamless experience, we recommend reaching out to us via email at [email protected] our service team is readily available to guide you.

Indeed, you have the option to order blank jerseys. If you prefer no customization, simply choose the blank jersey option during your order.

Certainly, you have a couple of options: You can include any special requests in the customer notes during the ordering process. Alternatively, you can directly get in touch with our dedicated customer support team to discuss and address your specific requirements.

Absolutely, you have the freedom to suggest a specific font for us to apply to your product. The style of all lettering and numbers can be tailored to your personal preference and choice.